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Embroidery Digitizing FAQs

Answers to the questions embroidery shops actually ask: digitizing pricing, turnaround, file formats, revisions and how to send your artwork.

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General Enquiries

About Our Embroidery Digitizing Services

What are the charges for your embroidery digitizing services?

Embroidery digitizing is priced per design by complexity: $15 for a small or left-chest logo, $18 for a standard logo, $20 for a cap or 3D puff design, $35 for a jacket back or large design, and $100 for photo-realistic or highly complex artwork. Vector art conversion runs $10 to $35 depending on the complexity of the source image. There are no extra or hidden charges for minor editing and sew-out.

Which artwork formats do you accept for digitizing an embroidery design?

We accept BMP, DXF, EMF, EPS, GIF, JPEG, PCX, PNG, PSD, TIFF, WMF and PDF. If you have a source image in a format other than the above, please get in touch with us before going through the ordering process.

In what file formats will my digitized designs be delivered?

We deliver in CND, CSD, DSB, DST, DSZ, EMB, EMT, EXP, HUS, JEF, KSM, PCD, PCQ, PCS, PEC, PES, SEW, T01, T03, T04, T05, T09, TAP and XXX. Unless instructed otherwise, we will send your digitized logos in DST format. We will also send a sew-out image via email for your consent before sending the actual digitized file.

Can you provide other digitized formats?

Before placing an order for a format other than those mentioned, please contact us right away and our digitizers will be glad to help. The formats we provide are supported by Tajima, Barudan, Melco, Toyota, ZSK, SWF and Happy embroidery machines.

What is the ideal turnaround time for my logo digitizing?

Most logos are ready the next business day; your quote shows the exact time. For rush orders, contact us and we will confirm a faster turnaround time for your design.

Free Price Estimate

About Our Embroidery Digitizing Services

How do I request a quote for your custom digitizing services?

Register for free at https://www.digitemb.net/ by completing a simple form and activating your personal account. Send us the artwork and your detailed requirement specifications and we will get back to you as soon as possible. You can also request a quote on this site at https://digitemb.com/get-quote, or email your artwork and design details to support@digitemb.com.

What kind of artwork should I submit to get a free quote for embroidery digitizing?

You can send us existing sew-outs, pictures, drawings and sketches, or an image of your logo scanned from business stationery or other such sources.

How long does it take to get a quote for embroidery digitizing?

We send your quote as soon as we have the artwork and all pertinent information from your side; your quote shows the price and the exact time.

How long is the validity of the quote provided?

The quote is valid for 30 days from the day it was provided.

Can I set up a monthly payment plan?

For your first trial, you pay $5, which serves both as payment and as a method of account verification. After that, we can negotiate and set up payment plans ranging from 2 – 4 weeks.

Placing An Order

About Our Embroidery Digitizing Services

How can I place an order for custom digitizing of logos or designs?

Once you have registered and verified your email, you can place your order from the dashboard of your DigitEMB account at https://www.digitemb.net/. You will also receive a welcome email explaining this process in detail. You can also place an order by email directly at support@digitemb.com.

What are the accepted modes of payment?

Payment is arranged after your order is placed: the invoice is sent along with your finished design, and you can settle it from your DigitEMB account at https://www.digitemb.net/. Contact us at support@digitemb.com to discuss payment options.

How can I track the progress of my order?

You can follow the status of your order on the order record page once you are logged in to your DigitEMB account at https://www.digitemb.net/.

Registration

About Our Embroidery Digitizing Services

How do I register at DigitEMB?

You can register for free at https://www.digitemb.net/ by completing a simple form and activating your profile by clicking the confirmation link sent to the email provided during registration.

Why should I register at DigitEMB?

After you register at https://www.digitemb.net/, you can log in to your account to request a free quote, place orders, submit artwork, make payments, follow up on your order and receive virtual delivery of your design.

Editing

About Our Embroidery Digitizing Services

Is it possible to edit or re-digitize existing embroidery files?

Yes — changes can be made to existing digitized embroidery files.

How much do you charge for a revision?

For simple revisions, we do not charge anything. For complex edits (something different from what was originally requested and quoted), we charge a fee depending on the complexity of the requested change.

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